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Key: QA-50
Type: Oracle - Operating System Oracle - Operating System
Status: Closed Closed
Resolution: Answered
Priority: Major Major
Assignee: ubTools Support
Reporter: ubTools Support
Votes: 0
Watchers: 0
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PRVF-5410 : Check of common NTP Time Server failed, PRVF-5416 : Query of NTP daemon failed on all nodes

Created: 13/May/11 05:27 PM   Updated: 13/May/11 06:07 PM
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Fix Version/s: None

Product Version: CVU 11g
Operating System: Solaris
Operating System Version: 10
Host Name: .
Database Name: .


 Description  « Hide
Errors:

The customer encountered the following errors in CVU:

./cluvfy stage -pre crsinst -n detrac1,detrac2 -verbose
.....
NTP common Time Server Check started...
PRVF-5410 : Check of common NTP Time Server failed
PRVF-5416 : Query of NTP daemon failed on all nodes
Result: Clock synchronization check using Network Time Protocol(NTP) failed 
.....

NTP:

# ntpq -p
          remote           refid      st t when poll reach   delay   offset    disp
==============================================================================
*<REMOVED>    LOCAL(0)         <REMOVED>
#

Same on both nodes.

CVU log:

.....
[978@detrac1] [main] [ 2011-05-13 17:09:51.490 EEST ] [TaskNTP.getTimeServerInfo:838]  Output from NTP query command on node detrac1 is =
     remote           refid      st t when poll reach   delay   offset    disp
==============================================================================
  *<REMOVED>    LOCAL(0)        <REMOVED>

[978@detrac1] [main] [ 2011-05-13 17:09:51.492 EEST ] [TaskNTP.getTimeServerInfo:864]  Parsing of NTP query output line FAILED. Line=
 *<REMOVED>    LOCAL(0)        <REMOVED>
[978@detrac1] [main] [ 2011-05-13 17:09:51.492 EEST ] [TaskNTP.getTimeServerInfo:880]  NTP query on node detrac1 did NOT produce valid output.
[978@detrac1] [main] [ 2011-05-13 17:09:51.492 EEST ] [TaskNTP.getTimeServerInfo:838]  Output from NTP query command on node detrac2 is =
     remote           refid      st t when poll reach   delay   offset    disp
==============================================================================
  *<REMOVED>    LOCAL(0)         <REMOVED>

[978@detrac1] [main] [ 2011-05-13 17:09:51.493 EEST ] [TaskNTP.getTimeServerInfo:864]  Parsing of NTP query output line FAILED. Line=
 *<REMOVED>    LOCAL(0)       <REMOVED>
[978@detrac1] [main] [ 2011-05-13 17:09:51.494 EEST ] [TaskNTP.getTimeServerInfo:880]  NTP query on node detrac2 did NOT produce valid output.
.....

Ref: $CVU_HOME/cv/log/cvutrace.log.0

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[ Permlink | « Hide ]
ubTools Support - 13/May/11 05:47 PM - edited
Action:
The Network Administrator set an IP to refid for NTP.

NTP:

# ntpq -p
     remote           refid      st t when poll reach   delay   offset    disp
==============================================================================
*<REMOVED>    72.14.188.52     <REMOVED>
#

CVU Log:

.....
[967@detrac1] [main] [ 2011-05-13 19:21:19.426 EEST ] [TaskNTP.getTimeServerInfo:838]  Output from NTP query command on node detrac1 is =
     remote           refid      st t when poll reach   delay   offset    disp
==============================================================================
*<REMOVED>    72.14.188.52    <REMOVED>

[967@detrac1] [main] [ 2011-05-13 19:21:19.433 EEST ] [TimeServerNode.addDataToNode:66]  TimeServerNode:addDataToNode():Parsing line:
*<REMOVED>    72.14.188.52     <REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.434 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[0]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.434 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[1]=72.14.188.52
[967@detrac1] [main] [ 2011-05-13 19:21:19.434 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[2]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.435 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[3]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.435 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[4]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.436 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[5]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.436 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[6]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.437 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[7]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.437 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[8]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.438 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[9]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.438 EEST ] [TaskNTP.getTimeServerInfo:838]  Output from NTP query command on node detrac2 is =
     remote           refid      st t when poll reach   delay   offset    disp
==============================================================================
*<REMOVED>    72.14.188.52     <REMOVED>

[967@detrac1] [main] [ 2011-05-13 19:21:19.439 EEST ] [TimeServerNode.addDataToNode:66]  TimeServerNode:addDataToNode():Parsing line:
*<REMOVED>    72.14.188.52     <REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.440 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[0]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.440 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[1]=72.14.188.52
[967@detrac1] [main] [ 2011-05-13 19:21:19.441 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[2]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.441 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[3]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.441 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[4]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.442 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[5]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.442 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[6]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.443 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[7]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.443 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[8]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.444 EEST ] [TimeServerNode.addDataToNode:79]  Parsed Value[9]=<REMOVED>
[967@detrac1] [main] [ 2011-05-13 19:21:19.444 EEST ] [TaskNTP.doTimeServerCheck:736]  tsId=72.14.188.52; tServer
.....

CVU could parse ntpq output.

CVU Output:

.....
NTP common Time Server Check started...
NTP Time Server "72.14.188.52" is common to all nodes on which the NTP daemon is running
Check of common NTP Time Server passed

Clock time offset check from NTP Time Server started...
Checking on nodes "[detrac1, detrac2]"...
Check: Clock time offset from NTP Time Server

Time Server: 72.14.188.52
Time Offset Limit: 1000.0 msecs
  Node Name     Time Offset               Status
  ------------  ------------------------  ------------------------
  detrac1       -2.332                    passed
  detrac2       -2.842                    passed
Time Server "72.14.188.52" has time offsets that are within permissible limits for nodes "[detrac1, detrac2]".
Clock time offset check passed

Result: Clock synchronization check using Network Time Protocol(NTP) passed
.....

[ Permlink | « Hide ]
ubTools Support - 13/May/11 06:04 PM - edited
Solution:

The Network Administrator set an IP to refid for NTP.
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